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SHIPPING AND RETURNS
SHIPPING
Due to the use of multiple manufacturers, shipping times may vary (3-14 business days). Please check the tracking in the shipping confirmation email you receive for updated delivery dates.
REFUNDS, RETURNS, AND EXCHANGES
All products are unique and are produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.
However, in case of a damaged product or a manufacturing error, we offer a free reprint or a refund if you contact us within 14 days of product delivery. Please get in touch with us using the "Reprint/Refund Request" form and provide a clear photo showing the issue.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Please note that Goodly Pearls will not be held responsible and will not offer reprints or refunds if the you ordered the wrong size or color.