If you ask someone what the essential elements of good communication are, you might be surprised how many would not even think to mention the importance of being a good listener. Yet, in a two-way conversation, it is so vital to be able to control yourself and not interrupt the other person when they are speaking. More importantly, you must be able to focus outside yourself and understand the other person.
We are all too often only interested in making our own ideas and opinions known. Instead of listening, we are only thinking about what we want to say next. Developing good listening skills takes practice and is something that few people take the time to really master. No skill can show your sincerity as much as that of being a real intense listener.